Author Archives: Mike

You need help to change providers? (or what is it you do?)

Posted on August 19, 2011 by Mike

Much of our recent client work has been revolving around blogs, or more specificly WordPress. It wasn’t exactly planned. We helped a blogger that had been hacked and got no joy from his current hosting provider – they wouldn’t even … Continue reading →

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Do as I say not as I do… (or why isn’t your website finished yet?)

Posted on August 18, 2011 by Mike

Even exactly one month after launch, the website isn’t 100% finished and we are still only in private-beta with some of our services. We aren’t far away from completion, but we have been putting our clients first in the work … Continue reading →

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The c10k problem… (or I need how many servers?!)

Posted on July 23, 2011 by Mike

Sometimes when you start a site you have no idea how many visitors you will get, but on modern hardware, most servers should be able to serve the content of a blog without much effort. The problem comes when you … Continue reading →

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Making money with domains… (or where do I start?)

Posted on July 19, 2011 by Mike

I’m often asked by eager new clients how to make money online. They generally want a quick return and no long term commitments and no real risk – the problem with this is this is that the web generally doesn’t … Continue reading →

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Inside the Datacentre…

Posted on July 19, 2011 by Mike

We use a number of providers for our infrastructure, some are fairly small companies that we have had long term relationships with like Xtrahost and some are pretty huge. One that falls into the second category is Rackspace who we … Continue reading →

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Value vs Price… (or Why do you charge so much?)

Posted on July 18, 2011 by Mike

Many people try to compare things they perceive at first glance as equal. This is perfectly normal human behaviour. The problems come when the two things being compared aren’t really equal. Take support services as an example. You could go … Continue reading →

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Business ‘user profiles’… (or why should I convert to a page?)

Posted on July 16, 2011 by Mike

There are a lot of people who are starting to use facebook for their business and doing what comes naturally – just using a normal facebook profile for their business. There is nothing inherently wrong with this (imho), but they … Continue reading →

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Feedback and metrics… (or why you need to talk to your clients)

Posted on July 14, 2011 by Mike

We aren’t actively advertising our (currently invite only) Technical Coaching/Support programme at present – the gist of it is you pay a small monthly fee and get priority access to someone that knows lot lot more than you do when … Continue reading →

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Deadlines… (or is it better to ship early with loads of bugs?)

Posted on July 13, 2011 by Mike

Launch was pencilled in for the 14th. It was a tad on the optimistic side, but it was a nice idea… bringing the business launch into step with my birthday – with an excuse to throw a party for both … Continue reading →

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A PBX in the cloud… (or why should I buy a new phone system?)

Posted on July 13, 2011 by Mike

Before I go any further perhaps a quick definition or two. The cloud in this context is any service that is on the internet somewhere, but the specifics are mostly hidden and abstracted away. A PBX (or PABX in some … Continue reading →

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